Phones & Tablets
iPhone, Android, iPad, apps, settings, photos and WhatsApp
Book Friendly Tech Help
Book A Visit With Luke
Feeling stressed, confused or frustrated with your phone, tablet, laptop, printer, Wi-Fi or apps?
I am Luke from Confident With Tech, your friendly local tech helper. I help people feel calmer, more confident and more in control of their everyday technology.
Whether something has stopped working, you need help setting something up, or you simply want someone patient to explain things clearly, I can help at your pace.
In-home tech help across Hertfordshire, Bedfordshire, Cambridgeshire and Suffolk.
- Friendly
- No Judgement
- 5 Star Service
Does this sound familiar?
You have spent hours trying to fix something and got nowhere. You are worried about pressing the wrong button. You keep being asked to use apps, passwords, online forms or codes and it all feels too much.
Your printer will not connect, your emails are confusing, your photos are all over the place, or your phone just does not feel easy to use.
You do not want a call centre. You do not want complicated instructions. You just want someone friendly, local and patient to help you sort it. That is exactly what I do.
Who I Help
Friendly tech help for people who want things explained properly
Swipe sideways to see both sections
| You may be... | I can help by... |
|---|---|
| Feeling overwhelmed by your phone or tablet | Explaining things clearly and slowly |
| Struggling with apps, emails or passwords | Helping you set things up properly |
| Worried about online scams or suspicious messages | Showing you what to look out for |
| Trying to help a parent or relative | Providing patient in-home support |
| Annoyed by printers, Wi-Fi or smart devices | Getting things working where possible |
| Unsure where to even start | Taking the stress out of it step by step |
You do not need to know the right tech words. Just show me what is frustrating you and I will take it from there.
Everyday tech help at home
Computers & Laptops
Windows laptops, MacBooks, emails, files, updates and passwords
Wi-Fi & Printers
Printer setup, Wi-Fi problems, routers, smart speakers and home devices
Online Safety
Scam messages, passwords, suspicious emails and safer browsing
Everyday Apps
NHS apps, banking apps, shopping, online forms and bookings
Confidence Lessons
Learn how to use your device without feeling rushed or silly
Areas Covered
Local tech help across the East of England
Whether you are booking for yourself or arranging help for a parent, relative or neighbour, I offer calm, patient tech support across Hertfordshire, Bedfordshire, Cambridgeshire and Suffolk.
Not sure if I cover your area? Send me a quick WhatsApp message and I will let you know.
Hertfordshire
Bedfordshire
Cambridgeshire
Suffolk
What Happens During a Visit
Simple, calm and at your pace
We start with what you need help with most
You can show me what is not working, what you are confused by, or what you would like to learn.
I explain things in simple terms
No jargon, no rushing and no making you feel silly.
We get as much sorted as possible
This might include setting up apps, fixing settings, connecting devices, organising photos, checking emails, improving security or helping with online forms.
I make sure you feel more confident
The aim is not just to fix the problem. It is to help you feel calmer and more capable with your technology.
Frequently asked questions
Do I need to know exactly what is wrong?
No. Just explain what you are struggling with in your own words. I will help work it out.
Can you help with more than one thing?
Yes. We will start with the most important things and work through as much as we can in the visit.
Do you come to my home?
Yes. I offer friendly in-home tech help across Hertfordshire, Bedfordshire, Cambridgeshire and Suffolk.
Can I book for my parent or relative?
Yes. Many people book visits for family members who need patient, trustworthy tech help.
Do you help complete technophobes?
Absolutely. Confident With Tech is designed for people who feel stressed, confused or overwhelmed by technology.
Can you help with scams and suspicious messages?
Yes. I can help you understand what to look out for and feel more confident staying safe online.
How long is a visit?
Everyone needs different amounts of time, so I allocate up to 90 minutes per visit. This gives us time to go over any problems or questions you may have without rushing.
For Family Members Booking Help
Booking for a parent, relative or loved one?
Many people book Confident With Tech for a parent, grandparent, neighbour or relative who needs patient help with their technology.
This is ideal if they feel nervous using technology, keep getting stuck with simple tasks, need help understanding scam messages, struggle with apps, forms or passwords, would benefit from patient face-to-face help, or need someone trustworthy and local.
Ready to feel more confident with your tech?
Book a visit with your friendly local tech helper and get calm, patient support with your everyday technology. Serving Hertfordshire, Bedfordshire, Cambridgeshire and Suffolk.